wjevo Privacy Policy
Effective from June 2025. This policy describes how wjevo collects, uses, protects, and handles your personal information on our Philippines-targeted platform.
1. Data We Collect
wjevo collects various types of data to provide, improve, and secure our services:
- Account Information: Data you provide during registration such as name, date of birth, email, phone number, and ID verification documents.
- Device & Browser Data: Information on your device type, IP address, browser version, language settings, and geographic location to optimize your experience and detect fraud.
- Payment Information: Details related to Philippine Peso (₱) deposit and withdrawal transactions including payment methods and transaction records.
- Cookies and Tracking: We use cookies and similar technologies to analyze site usage, remember preferences, and enhance user experience. Please refer to the Cookies section below.
- Usage Data: Data on your interactions with games, support, and marketing communications to improve offerings and personalize content.
2. How We Use Your Data
Your personal data is used for key operational and legal purposes which include but are not limited to:
- Providing and maintaining the wjevo platform and services.
- Processing registrations, deposits, withdrawals, and account management.
- Ensuring compliance with gaming laws, anti-money laundering, and responsible gaming regulations.
- Improving and personalizing the user experience, supporting customer service, and marketing communications.
- Fraud detection, risk assessment, and security monitoring.
We do not sell or rent your personal data to third parties for marketing purposes.
3. Cookies & Tracking Technologies
wjevo uses cookies to remember your preferences, authenticate your session, and analyze site performance. Cookies enable us to:
- Maintain your login status securely across visits.
- Customize content and promotional offers based on your preferences.
- Collect anonymous data on website traffic and usage patterns to enhance services.
You may configure your browser to reject cookies, but this may limit certain functionalities on the platform.
4. Data Storage and Security
We take comprehensive technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. All sensitive information is encrypted during transmission and storage.
Access to your data is strictly limited to authorized personnel who require it to perform platform maintenance, customer support, or legal compliance functions.
wjevo regularly reviews and updates its security controls to address evolving threats and comply with Philippine data protection laws.
5. Sharing Your Data With Third Parties
Your personal data may be shared with trusted third-party service providers for purposes directly related to platform operation including payment processing, identity verification, and security monitoring.
All third parties are contractually bound to only use data for the agreed services and to maintain confidentiality and security standards compliant with applicable laws.
We do not share personal information with marketing or advertising companies without your explicit consent.
6. Your Rights Regarding Your Personal Data
You have rights under applicable privacy laws regarding your personal information which include:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request corrections to inaccurate or incomplete information.
- Right to Deletion: Request deletion of your data where permitted by law, subject to legal and operational obligations.
- Right to Object or Restrict: Object to or restrict certain data processing activities.
To exercise these rights, please contact our support team at [email protected].
7. Protection of Minors
wjevo strictly prohibits the use of our platform by persons under the age of 18. We employ age verification procedures and closely monitor registrations to help prevent underage gambling.
If it is discovered that a minor has created an account or played on the platform, we will take immediate steps to suspend the account and remove all related data consistent with legal and regulatory requirements.
8. Changes to This Privacy Policy
wjevo reserves the right to update or modify this Privacy Policy at any time. Significant changes will be communicated through the platform or email notifications to registered users where applicable.
Your continued use of the platform following changes constitutes your acceptance of the new policy. We encourage all users to review this page regularly.